Lead Business Developer KYC/CDD

At a glance

International Card Services (ICS) is a 100% subsidiary of ABN AMRO Bank N.V. with its own independent bank license. ICS is a payment service provider and market leader in issuing credit cards in the Netherlands, with a subsidiary in Germany. We have been issuing, promoting, administrating, and processing payments of Visa and Mastercard credit cards for over 30 years. ICS issues credit cards both under its own brand and in conjunction with co-branding partners, for both Consumer and Commercial clients. In addition, we offer various other financial services and products.
Our credit cards can be used Worldwide to pay at more than 46 million addresses and in any currency. In the Benelux there are now about 2.7 million people with a credit card issued by ICS. Our customers not only pay carefree everywhere, but also with extra security: their purchases are insured, and we guarantee delivery. 
Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: a solid reason to choose ICS. 
In our view, reliability, security, and carefree payment should go hand in hand. We unburden our customers when it comes to payment solutions. And offer them the opportunity for carefree payments everywhere. In this way we contribute to a safer society and increase confidence in our financial institutions. 

The culture within ICS can be described as helpful, people-oriented, and service-oriented. Service is in the genes. Our core values are: 

• Courage 
• Care 
• Collaboration 

Your job

As Lead Business Developer KYC/CDD, you will play a critical role in shaping the ICS Client Integrity KYC/CDD process and the ICS Client Monitoring Framework. You lead the KYC/CDD initiatives that result in organization-wide and/or external improved processes, products, and cost reduction related to the Client Integrity focus areas. 
In your role as Lead Business Developer KYC/CDD, you are responsible for:

• Policy, change, and implementation of the KYC/CDD and sanctions regulations.
•  Initiation and execution of future-proof DFC-processes in the area of KYC/CDD.
• ICS Client Monitoring Framework, including Ongoing Due Diligence and Automated Assessment.
• Execution of the Risk Based Approach (RBA) with regards to Client Filtering and Client Monitoring.
• Risk based optimalisation of the Client Monitoring Framework.
• Demonstrating the continuous Client Monitoring Effectiveness, based on the SIRA Client Integrity and the Risk Based Approach (RBA).
• Close cooperation with the Transaction Monitoring and SIRA departments, for a integral Client Monitoring vision, strategy, and execution.

Working environment

The culture within ICS can be described as helpful, people-oriented and service-oriented. Service is in the genes. You work in a dynamic environment, in close collaboration with, amongst others,  the Product Domain, Operations, and IT. ICS is located in Diemen, but of course there is room for hybrid working.
The organization is currently changing in order to serve customers and the market even better, with the safety and reliability of our services being the cornerstone. We are rebalancing our business model, which means challenging, but exciting times for ICS. Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: A solid reason to choose ICS.
Per October ‘24 the new governance of ICS will be in place. A new department Product, Solutions & Control (PSC) will be introduced. This department will consist of 6 domains who are highly interconnected and need to work together with all other departments of ICS, ABN AMRO, and other relevant stakeholders. The following domains are within PSC: Products, generic processes, change management, data management, risk & regulations, and client integrity.

Your profile

We are looking for an experienced business developer who has earned her/his spurs in the areas of SIRA, KYC/CDD and Transaction Monitoring within a banking organization, a financial organization or consultancy. Do you think you fit in with us? Check your profile:

• Master’s degree in a relevant area of knowledge.
• Minimal 10 years of experience, of which 5 years with regards to FEC policy and regulations, AML, CFT, and sanctions.
• Explicit experience in successful identification and limitation of client integrity risks.
• Excellent communication skills (both in Dutch and English) to convey complex ideas clearly and concisely to different audiences, including senior management and cross-functional teams.
• Affinity with risk and audit related activities.
• Wide experience with and knowledge of SIRA, KYC/CDD, Client Monitoring, Risk Based Approach.
• Ability to lead complex program and cultivate a culture of Courage, Care, and Collaboration, encouraging the team to innovate and challenge the status quo.
• Demonstrates resilience and adaptability, through challenges, and fostering a culture of continuous learning.
• Highly values collaboration, inter-team effectiveness, and decision-making capabilities. Excels in stakeholder management, and embodies the organization's core values.
• Demonstrates ownership by taking responsibility for one's actions, decisions, and their consequences, demonstrating accountability and commitment towards achieving goals or resolving issues.

Preference: Living in the Netherlands

We are offering

We are offering you the opportunity to be the best you can be and lots of room to grow personally and professionally, the opportunity to pro-actively work on your vitality and fitness. We also offer you a great atmosphere with enthusiastic and driven colleagues and the chance to be in the middle of a large organisational transformation. On top of that we offer you: 

• The gross monthly salary displayed above is based on a 36-hour work week, including vacation pay and Benefit Budget. 
• The benefit budget is 11% of your salary. The benefit budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.  
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year. 
• Personal development budget of EUR 1,000 per year, which you can accumulate up to EUR 3,000. 
• Possibility to work from home (in consultation with your team and depending on your position). 
• An annual public transport pass with free public transportation throughout the Netherlands. 
• An excellent pension scheme. 

Interested?

Please apply to this vacancy online and include your resume and motivation letter. If you want to know more about this vacancy? Please contact Andreas Borsboom (aborsboom@icscards.nl). Let’s connect! 

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.